CFSCM - Customer Focused Supply Chain Management


The CFSCM Customer Focused Supply Chain Management Course is a new, one-day course for professionals in functions that support the supply chain (i.e. sales and marketing, finance, information technology, and senior executives).

The class, Customer-Focused Supply Chain Management, will provide an insider’s view of supply chain management. It offers fundamental knowledge of the functions of SCM and is designed to quickly and effectively educate team members who interact with or support supply chain activities, helping to increase efficiency and generate ideas for improvements.

After this course, participants can more fully contribute to the cross-functional and inter-organizational processes of a successful supply chain. Further, the class leads participants and others in their organizations to the APICS Certified Supply Chain Professional (CSCP), Certified in Production and Inventory Management (CPIM), and other APICS programs.

The course strengthens the entire team and fosters appreciation of a properly structured and managed supply chain.

Participants in this program will:

Learn the basic terminology used in SCM and be able to more effectively communicate with SCM teams.
Understand the basic elements of SCM and how improvements in processes and communication can lead to increased overall customer satisfaction and profitability.
Be more fully integrated as a part of the team supporting the increasingly important SCM function

 If you are interested in leaning more about this series or attending this type of class, please contact our VP of education.